Customer Support Services
- Inbound customer support
- Outbound follow-up calls
- Technical support (Tier 1 & Tier 2)
- Helpdesk & troubleshooting
- Email & live chat support
- 24/7 support coverage
End-to-End BPO Services to Streamline Your Operations
Explore OPSHORE Global’s full range of business process outsourcing services designed to optimize workflows, reduce costs, and boost customer satisfaction. From customer support and sales enablement to IT, back-office, and digital operations, our expert teams plug seamlessly into your organization to deliver flexible, high‑performance support at scale.
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Our Professional Outsourcing Services
Explore our core BPO services built to support customer care, IT operations, digital marketing, and back-office tasks — helping you scale efficiently with lower operational costs.
Sales Support & Lead Generation
- Outbound sales calls
- Appointment setting
- Lead qualification
- Cold calling (B2B & B2C)
- Product demo scheduling
- CRM updates & pipeline tracking
Back-Office Operations
- Data entry
- Order processing
- Inventory updates
- Document handling
- Form processing
- Admin workflow management
Finance & Accounting Support
- Billing & invoicing
- Accounts receivable & payable
- Payroll processing
- Bookkeeping support
- Insurance claims data entry
Healthcare & Medical Billing
- Medical coding
- Claims submission
- AR follow-up
- Eligibility verification
- Prior authorization
- Denial management
Digital Marketing Support
- Social media management
- Content creation
- Ad campaign management
- Basic design & creatives
- PPC monitoring
- Email marketing
IT & Software Services
- Application support
- Website maintenance
- QA testing
- DevOps & monitoring
- IT helpdesk
- Cloud support
eCommerce Support
- Product listing
- Order management
- Customer queries
- Returns & refund processing
- Marketplace account management
HR & Recruitment Outsourcing
- Candidate sourcing
- Resume screening
- Interview scheduling
- Reference checks
- Employee onboarding
Virtual Assistant Services
- Executive & admin assistants
- Research assistants
- Scheduling & calendar management
- Travel planning
Our Process
A proven outsourcing methodology that ensures smooth onboarding, clear communication, and reliable service delivery for every client project.
1
🔍
Discovery
We analyze your requirements, workflows, and support gaps to define a precise project scope.
2
💡
Strategy
We create a comprehensive outsourcing strategy, SLAs, and implementation timeline tailored to your goals.
3
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Development
Our experts configure tools, set up processes, and prepare trained teams to bring your vision to life.
4
🎧
Launch
We deploy your dedicated OPSHORE Global team and provide ongoing optimization and support.
Client Success Stories
See How Our BPO Services Have Transformed Businesses
Ammara Ali
Dubai, UAE
Outstanding customer support and back-office services. Their team helped us streamline operations and improve efficiency.
Emily Chen
Toronto, Canada
Sales support, lead generation, and digital marketing were handled flawlessly. We saw clear growth in leads and conversions.
Maria Santos
São Paulo, Brazil
Reliable IT, finance, and virtual assistant support. Professional, responsive, and easy to work with.
Start Scaling Smarter with OPSHORE Global
Let's discuss your launch goals — whether you're an app, fintech, or telecom provider.
Ready to transform your business with reliable, cost-saving outsourcing solutions? Partner with OPSHORE Global and gain access to trained professionals, modern technology, and flexible offshore teams designed for growth.
No setup fees. No carrier contracts. Fully white-label and usage-based.