Privacy Policy

1. Information We Collect

We may collect the following types of personal and business information from you:

a. Information You Provide Directly

• Full name and contact details (email address, phone number, company name).
• Job title or role within your organization.
• Messages, requests, or inquiries submitted through contact forms or email.
• Billing, payment, or contract information for service agreements.

b. Automatically Collected Information

When you visit our website, our systems may automatically collect:

• IP address, browser type, and operating system.
• Device identifiers and access timestamps.
• Pages visited, time spent on pages, and referring URLs.
• Cookies and tracking technologies to improve performance and personalization.

c. Cookies and Tracking Technologies

We use cookies and similar tools to enable essential functionality, understand visitor behavior, and deliver targeted marketing. You can adjust cookie preferences through your browser settings at any time.

2. How We Use Your Information

OPSHORE Global uses collected information for the following legitimate business purposes:

• To provide, manage, and improve our BPO and outsourcing services.
• To respond to inquiries, requests, and support needs.
• To process payments and manage service contracts.
• To personalize user experience and website content.
• To send relevant communications (with your consent).
• To ensure compliance with legal and regulatory obligations.

3. Data Sharing and Disclosure

We do not sell or rent personal information. However, we may share data with trusted service providers, for legal requirements, or in the event of a business transfer. All providers are contractually obligated to maintain data protection standards consistent with U.S. laws.

4. Data Security

We implement administrative, technical, and physical safeguards to protect your personal data. While no system can be 100% secure, we follow industry-recommended measures such as encryption and firewalls.

5. Data Retention

We retain your personal information only as long as necessary to fulfill service purposes, comply with legal requirements, or resolve disputes. Once no longer needed, data is securely deleted or anonymized.

6. Your Privacy Rights (U.S. & International)

Depending on your location, you may have rights to access, correct, or delete your personal data. California residents (under CCPA/CPRA) may also request specific disclosures regarding data collection and sharing.

To exercise your rights, contact us at privacy@opshoreglobal.com.

7. International Data Transfers

If you access our website from outside the United States, your information may be transferred and processed in the U.S. We ensure such transfers comply with applicable data protection standards.

8. Third-Party Links and Services

We are not responsible for the privacy practices of external sites linked on our platform. We encourage you to review their policies independently.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of our site implies acceptance of the revised policy.